Maintenance and Care:
SOLITAIRE Solid Surface may be cleaned with water and mild soaps or household cleaners. Although SOLITAIRE is heat and stain-resistant, prolonged exposure of your surface to harsh chemicals such as acids, bases, and organic solvents should be avoided. If these chemicals come in contact with the surface, immediately wash them off with water, using appropriate safety measures to avoid injury. If a stain develops on the surface, wipe it away with soap and water or glass cleaner. If a stain does not respond to soap and water and your surface has a matte finish, apply an abrasive cleanser and buff with a Scotch-brite® pad using a circular motion. This same technique can be used to remove cigarette burns, minor cuts, and scratches. If your surface has a gloss finish, buff the surface with sandpaper of grain #800 – #1000 to restore its beautiful shine. Buffing your surface also helps to maintain cleanliness over a long period of time by preventing the accumulation of dirt or stains.
Always use a cutting board instead of cutting directly on the surface. While minor cuts and scratches can be repaired, take care to prevent them in order to keep your surface looking as good as new.
Hot pans and heat-producing appliances (frying pans, baking pans, electric skillets, crock pots, coffee pots, etc.) must be placed on a trivet with legs.
For serious damage, please contact us.
t +662 986 4466
e-mail: bkk@tiffany-decor.com
Warranty:
SOLITAIRE Solid Surface is protected by SOLITAIRE’s 10-year warranty. Our warranty is standard for the entire product and ensures that all of our products will be free from manufacturing defects for a period of 10 years after purchase.
FAQs:
Q: What is SOLITAIRE Solid Surface?
A: Formulated from a technologically advanced blend of acrylic modified polyester resin and natural minerals, SOLITAIRE Solid Surface has the bold and elegant perception of stone. SOLITAIRE is 100% solid, so colors and patterns run completely through the material and cannot wear away.
Q: How durable is SOLITAIRE Solid Surface?
A: SOLITAIRE Solid Surface is chemically engineered to resist stains, nicks, and scratches. It is non-porous and resists the growth of bacteria, mold, and mildew.
Q: How do you clean and maintain SOLITAIRE Solid Surface?
A: SOLITAIRE Solid Surface is easily cleaned with water and mild soaps or household cleaners. Minor surface scratches or cuts can be removed and the surface restored with minimal effort. Any serious damage that might occur can be repaired by a qualified technician.
Q: What colors are available in SOLITAIRE Solid Surface?
A: SOLITAIRE Solid Surface is currently available in 40 signature and designer colors – but, we don’t stop there. An almost limitless array of SOLITAIRE custom colors and variations can be developed according to your particular specifications.
Q: Are inlay colors available in SOLITAIRE Solid Surface?
A: Yes, SOLITAIRE Solid Surface inlays are available in standard or custom colors and allow for dramatic color combinations, unique edge detailing, and custom design surface graphics.
Q: What are some of the advantages of using SOLITAIRE Solid Surface?
A: SOLITAIRE’s elegance and durability are unmatched in the solid surface market and its design flexibility allows you to create the interior space of your dreams. It is ideal for all wet surface applications including shower stalls, whirlpools, tubs, vanity tops, and sinks. SOLITAIRE is manufactured with Microban® protection, an advanced technology built-in during the manufacturing process to provide continuous antibacterial protection that won’t wash off or wear away. Its satiny smooth surface feels like stone but resists stains and is easy to maintain. Minor scratches and tough stains such as nail polish, lipstick, hair coloring and rust are easily removed with abrasive cleansers. SOLITAIRE’s beauty endures in the busiest of environments.
Q: What are the basic applications for SOLITAIRE?
A: SOLITAIRE can be used in the following applications: kitchen countertops, bathroom vanity tops, table tops, furniture, shower surrounds, window sills, reception desks, conference tables, food bar tops, signs, and displays.
Q: How do you clean and maintain SOLITAIRE?
A: SOLITAIRE is easily cleaned with household abrasive cleaners. Minor surface scratches or cuts can be removed and the surface renewed with minimum effort. Any major damage that might occur can be repaired by a qualified technician.
Q: What about cigarette burns or stains?
A: Neither leaves lasting effects. If such an accident should occur, use an abrasive cleaner and buff with a Scotch-Brite™ pad in a circular motion.
MICROBAN® BUILT-IN PROTECTION
Q: How does MICROBAN® Built-In Protection work?
A: MICROBAN® protection is built-in to products during manufacture. It will not wash or wear out and is designed to last for the useful life of the product. Once built-in, Microban® active ingredients begin to neutralize the ability of microbes to function, grow, and reproduce. Because the active ingredients are uniformly dispersed, the benefits of a built-in antimicrobial are present and effective throughout the product, even in hard to clean areas, such as the cuts and scratches in chopping boards.
Q: Is MICROBAN® Built-In Protection safe?
A: Yes. The active ingredients in products carrying the MICROBAN® brand label have undergone extensive laboratory testing and have been proven safe. The MICROBAN Products Company laboratories are constantly innovating new active ingredients and all are subject to rigorous testing. The predominant active ingredient in many customized MICROBAN Products Company compounds has a history of hospital use for over 25 years and is used in a broad range of popular personal care products, such as antimicrobial soap, toothpaste, and deodorant.
The MICROBAN Products Company has registered active ingredients with the US Environmental Protection Agency (EPA) and products with MICROBAN® Built-In Protection have been approved by the US Food & Drug Administration (FDA), the European Union (EU), the National Sanitation Foundation (NSF), and other regulatory authorities around the world. The predominant MICROBAN® active ingredient compound is an approved preservative in EC Directives related to the safety of hospital products.
Q: How long does MICROBAN® protection last?
A: MICROBAN® Built-In Protection is engineered to be effective against microbes for the useful life of the product. Quality products marked with the MICROBAN® label provide an added level of cleanliness protection designed to work in conjunction with your normal cleaning practices.
Q: How is MICROBAN® Built-In Protection different from disinfectants?
A: Disinfectants provide a nearly instant, but short-term solution to the threat and inconvenience of microbes while the built-in protection offered by the MICROBAN® brand provides long-lasting action, working continuously to inhibit microbe growth. MICROBAN® Built-In Protection does not eliminate the need for disinfectants, but it does provide an added line of defense against microbes in between regular cleaning.
Q: How is MICROBAN® Built-In Protection incorporated into products?
A: MICROBAN® active ingredients are incorporated into products during the manufacturing process. The products are engineered to ensure continuous protection throughout the useful life of the product. The benefits will not wash out or wear out. Because MICROBAN® active ingredients are uniformly dispersed, the benefits are present and effective throughout the product, even in hard to clean areas.
Q: Will scratches on a product diminish the effectiveness of MICROBAN® Built-In Protection?
A: MICROBAN® protection is not a coating on the surface of materials; it is literally an integral part of the product. Scratches, chips, or abrasions from any source, including cleaning or normal wear, will not impact the effectiveness of the MICROBAN® active ingredients.
Q: How can we be sure MICROBAN® Built-In Protection is working effectively?
A: The MICROBAN® brand name is your assurance of effectiveness, durability, and safety. All MICROBAN® labeled products are rigorously tested by a global network of laboratories and are required to meet exacting efficacy requirements before they can carry the MICROBAN® brand name. The MICROBAN® Quality Assurance Program ensures that all products are tested on a regular basis to ensure conformance with the appropriate standards.
Q: Do we still have to clean products with MICROBAN® Built-In Protection?
A: Absolutely. Good hygiene practices should always be observed, including the washing of hands and cleaning of products. MICROBAN® active ingredients provide added protection in-between cleaning.
Q: Is MICROBAN® Built-In Protection approved for use in food contact applications?
A: For food contact applications, a specific active ingredient compound is employed to deliver the MICROBAN® brand benefits. This ingredient has gained approval as a food contact additive in plastics in the European Union, which may be relied upon in many other countries. In the USA, the EPA registration allows the ingredient to be used in food contact surfaces, with the exception of food packaging. NSF Standard 51 approvals have also been obtained for food zone contact.
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